If you can’t figure this out then reach out to HelpCloud Technician by-the-hour. To make Apple Mail work, its necessary to configure an outgoing mail server, that is to enter in the default Mac client the right parameters of the SMTP. For example: “Comcast email server settings”. You can use Outlook to read and send mail from Yahoo, Gmail, Hotmail, and other email accounts. TIP: Need help finding the right Server Settings? Simply do a Google Search with the name of your email provider.

Click the triangle and it should be resolved. If your SMTP server in Mac Mail is showing offline you can try to force quit the mail program and restart the computer.

Under Accounts, go to Advanced and “disable SSL” (some email providers such as Verizon’s servers have issues with that protocol).

If it’s still unresolved, continue to Step 4.

Click on the triangle alert box near the inbox that you’re attempting to repair and it should resolve the issue. Check your outgoing mail settings: Open Apple Mail and select Preferences > Accounts > Your account > Account Information.

Go to the Accounts tab and under Password retype the password in the space provided.Open the mail application and click on “Mail” in the top left-hand corner of the screen.When you’re setting up your account or if you’re trying to send and receive, you may receive an error stating “ SMTP Offline” Here’s two ways you can potentially resolve the issue: Apple Mail on Mac devices is a mail client application many Mac users use to access their email.

Outgoing mail server smtp offline mac